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customer service: 815.632.4490
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Contact Us

Have a question or need assistance? We invite you to contact us by phone, email or by simply filling out the form below.

Solutions Center:

Ph: (815) 632-4490

Toll-Free Phone Number:

Ph: (866) 626-5996

24-Hour Telephone Banking

Ph: (877) 731-BANK

To Report Lost or Stolen Cards 24/7:

ATM/Debit Card
Ph: (866) 632-4650

Visa Credit Card
Toll Free: (800) 367-7576

Business Customers | Merchant Services Customer Service Fitech Payments

Toll Free: (844) 822-1281

To Make Credit Card Payments

Please visit to make credit card payments.

Contact Us

If you send an email to us, please remember that email is not secure against interception. If your email contains information that is sensitive, you may want to send this information via postal mail or call us for assistance. Please do not provide specific account or personal information in any email transmission.

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