The company has the option of sending prenotifications, which are zero-dollar entries, to confirm the accuracy of the account information. (A prenote does NOT confirm the receiver account ownership/authority). 

A prenote is optional, but if used, it must be initiated 3 business days prior to initiating the live batch. 

To create a prenote batch, check the prenote box when adding or editing a record on an existing batch. 

When the batch is created, a prenote batch will appear in the batch list. You will need to initiate the PNT-_______ batch to send the prenote. 

Please remember that you will not hear anything back from the receiving financial institutions unless there is an error. No news is good news in this case. 

Our Business Services Team

Tara Beer
VP Business Services
Dawn Castillo
AVP Business Services Manager
Yari Esquibel
Business Services Officer
Olivia Peterson
Business Services Coordinator
LaToya Lewis
Business Services Coordinator
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