How do I reset my pin for my debit card?
- You may call our customer service during business hours at (866) 632-4650.
- You may visit with one of our Universal Bankers at any of our branch locations.
I forgot my netteller password. How do I reset my password?
- You may call our customer service during business hours at (866) 632-4650.
- Enter your user ID on the home page and select “Reset Password” and follow the prompts.
How can I get statements reprinted?
- Electronic Statements are available on-line through NetTeller.
- You may call our customer service during business hours at (866) 632-4650 and request old statements.
How do I transfer funds between accounts?
- Transfers between accounts within Sauk Valley Bank can be done through on-line banking.
- If you want to transfer funds between Sauk Valley Bank and another financial institution you may sign up for Bank-to-Bank transfers.
- You may call our customer service during business hours at (866) 632-4650.
