Our new security feature works 24/7, just like you! So no matter where you are and no matter what you are doing our free identity theft verification service will be protecting your account.

What is the new security feature?
In order to make your online banking experience as secure as possible we are introducing a new security feature that watches for uncharacteristic or unusual behavior involving your account. If anything out of the ordinary is detected, we will ask you to verify your identity.

How does it work?
In the rare case we detect any unusual or uncharacteristic activity, we will ask you to either answer security questions or we will place a phone call to you to make sure of your identity. Most of the time you won't notice that the security feature is even there…but it will be protecting you 24/7.

Do I need to sign up for the new security feature?
We are rolling out the new security system to all of our customers. Expect to be prompted at some point while banking online to enter additional information. This may include choosing several security questions that only you know the answers to as well as supplying phone numbers where you can be reached while banking online. Once this occurs, you have added a layer of protection to your account.

If you have any questions please contact the Customer Call Center at 815-632-4490 or toll free 1-866-632-4650. You may also email us at welcome@saukvalleybank.com.